The Operating System disc is not included. Our Hybrid drives come without connector adapter, cable, caddy, other accessories and we don't sell these parts as they are easily transferable from your old drive to the new one. If you can connect your old drive directly to your laptop without using an adapter then there was no connector adapter attached to your old drive so the new drive won't require one either. In case your old drive has any connector adapter attached please remove and connect it to the new one before installing. Therefore delays may be encountered due to reasons beyond our control.We are not liable for any data lost should the item become faulty. We strongly recommend that all valuable data is backed up regularly. We aim to deliver excellent customer service by both helping you to find the right part for your needs and by providing exceptional after-sales support as well. Please mind our opening hours are from Monday to Friday between 8am and 6pm (UK local time).
Answering outside these hours may take longer. We believe there is a solution for every problem and we will do our best to find it. We pack every item securely to ensure that you receive it in the same fully working condition as it leaves our warehouse.
But if you assume that goods were damaged in transit please let us know and return them as soon as possible. We are a VAT registered UK based company supplying storage and memory upgrades for laptops. We provide you quality products at a great price with excellent customer service by assisting you in finding the appropriate upgrade for your needs and by providing exceptional after-sales support as well. You are always our number one priority!The drive comes blank unpartitioned (without OS pre-loaded) and without any connector adapter, cable, caddy or other accessories. These parts are easily transferable from your old drive to the new one if needed. We will do our best to assist you to find the right part for your needs. Product images are for illustrative purposes only. The item "2TB SSHD HYBRID HARD DRIVE FOR HP PAVILION DM1-4100 SERIES DM1-4200 SERIES" is in sale since Friday, September 29, 2017. This item is in the category "Computers/Tablets & Networking\Drives, Storage & Blank Media\Hard Drives (HDD, SSD & NAS)\Other Hard Drives". The seller is "optunlimited" and is located in Birmingham. This item can be shipped worldwide.